Enterprise Applications
Connected applications. Governed integration. Sustained support.
Enterprise business applications — ERP, CRM, HRMS, SCM, BI, ECM, collaboration and integration platforms — are consulted on, designed, implemented, integrated, migrated, remediated, maintained and supported as one governed practice.
Every engagement is engineered around a clean-core architecture, governed integration, defined data ownership, and sustained application managed services across cloud and on-premises deployments.
"Unify the estate. Modernise the core. Sustain the value."
ERP, CRM, HRMS, SCM, BI, ECM, collaboration, integration and AMS.
SAP, Oracle, Microsoft, Salesforce, Workday, HubSpot, Zoho, MuleSoft and Boomi.
Consult, design, implement, integrate, migrate, remediate, maintain and manage.
Service portfolio
9 servicesUnify finance, operations, and the transactional backbone.
Implement and modernise SAP S/4HANA, Oracle Fusion Cloud, and Microsoft Dynamics 365 Finance & Operations on a clean-core model with side-by-side extensions, integration, migration, and application managed services.
- SAP S/4HANA
- Oracle Fusion Cloud
- Microsoft Dynamics 365
- Clean-Core Extensions
Configure sales, service, and marketing to your motion.
Deploy and integrate Salesforce, Microsoft Dynamics 365 CE, HubSpot, Zoho, and Oracle CX for sales pipelines, marketing automation, service and case management, and CRM–ERP synchronisation with adoption enablement.
- Salesforce
- Dynamics 365 CE
- HubSpot
- CRM–ERP Integration
Automate the employee lifecycle across every country.
Deliver Workday, SAP SuccessFactors, Oracle HCM, and Microsoft Dynamics 365 HR for core HR, payroll, performance, learning, self-service, and people analytics — integrated with ERP finance, identity, and banking systems.
- Workday
- SuccessFactors
- Oracle HCM
- Payroll Integration
See the whole chain from source to delivery.
Integrate procurement, warehousing, transportation, planning, and control-tower visibility across SAP IBP, SAP Ariba, Coupa, Oracle SCM Cloud, Blue Yonder, and Manhattan Associates — connected to ERP, carriers, and trading partners.
- SAP IBP / Ariba
- Oracle SCM Cloud
- Blue Yonder
- WMS / TMS
Governed dashboards, certified metrics, self-service adoption.
Implement Microsoft Power BI, Tableau, Qlik, SAP Analytics Cloud, and Oracle Analytics with a governed semantic layer, executive dashboards, self-service publishing, and migration from legacy BI platforms.
- Power BI
- Tableau
- Qlik
- Semantic Layer
Capture, workflow, retention, and intelligent search.
Deploy Microsoft SharePoint and Purview, OpenText, M-Files, Alfresco, Box, and DocuWare for document capture, BPMN workflow, versioning, records retention, legal hold, and semantic search integrated with ERP, CRM, and HRMS.
- SharePoint / Purview
- OpenText
- M-Files
- Records & Retention
One collaboration fabric across hybrid teams.
Design and support Microsoft 365 and Google Workspace, Microsoft Teams, Google Meet, Zoom, and Slack — tenant design, migration, security, sensitivity labels, DLP, retention, eDiscovery, and adoption enablement.
- Microsoft 365
- Google Workspace
- Teams / Meet / Zoom
- Governance & DLP
APIs, events, iPaaS, RPA, and EDI as one platform.
Build and operate governed integration platforms — MuleSoft, Boomi, Azure Integration Services, Apache Kafka, UiPath, and Power Automate — for APIs, event streams, RPA, low-code orchestration, and B2B EDI across the application estate.
- MuleSoft / Boomi
- Azure Integration
- Kafka Events
- RPA & EDI
Sustain the value long after go-live.
Operate ERP, CRM, HRMS, and integration platforms under one accountable service model — L2/L3 support, enhancement backlog delivery, release adoption, integration monitoring, and governance reporting.
- L2 / L3 Support
- Enhancement Delivery
- Release Adoption
- Integration Monitoring
Application practice lanes
Four accountable lanes. One clean-core architecture. Multi-vendor across cloud and on-premises.
- Transactional CoreERP, HRMS and supply-chain backbone
- Customer & ContentCRM, ECM and enterprise content workflows
- Insight & CollaborationBI, analytics and productivity fabric
- Integrate & SustainiPaaS, APIs, RPA and application support
Common application gaps
- ERP and CRM customised beyond upgrade
Bespoke code and configurations block vendor releases, so quarterly upgrades stall and technical debt compounds across every module.
- Fragmented application portfolio
Sales, service, finance, and HR each run on best-of-breed tools with brittle integrations, so process data drifts and reporting cannot be trusted.
- Slow time to value on new modules
Every new capability becomes a mini-project with unclear owners and no defined success criteria, so adoption lags and value leaks.
- No lifecycle for the application estate
Retirement, upgrade, and consolidation decisions are made ad hoc, so licences overlap, integrations proliferate, and support ownership fragments.
Delivery approach
A practical Enterprise Applications programme covering assessment, architecture, multi-vendor implementation, integration, migration, and ongoing application support across cloud and on-premises deployments.
- Consult
Portfolio discovery, fit-gap analysis, integration inventory, clean-core assessment, and platform selection across ERP, CRM, HRMS, SCM, BI, and ECM.
- Design
Target architecture, side-by-side extension strategy, integration platform, data model, workflow design, and phased rollout roadmap.
- Implement
Phased implementation and integration on a governed platform, data migration, UAT, cutover, and hypercare stabilisation.
- Manage
Application managed services, release adoption, enhancement backlog delivery, integration monitoring, and continuous optimisation.
Every practice runs on the same foundations — clean-core architecture, governed extensions, iPaaS-grade integration and AMS-backed operations.
- Clean Core Architecture
- Governed Extensions
- iPaaS-Grade Integration
- Multi-Vendor
- AMS-Backed
- Cloud & On-Prem
End-to-End IT Integration and Support
From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.
Fix What's Broken — Remediation Sprints
ERP running slow, CRM adoption stalled, HRMS/SCM data quality poor, integrations breaking, or a botched implementation left you with an open finding list? We run fixed-scope enterprise-application remediation sprints.
- Configuration, data model and business-process cleanup against best practice
- Integration, ETL and API remediation with reconciliation and monitoring
- Reports, dashboards, workflow and user-adoption fixes
Support & Maintenance — AMC-Backed
Run enterprise applications as a managed service — functional, technical and integration support under a Jiva AMS (Application Managed Services) contract with SLAs.
- L1/L2/L3 functional and technical support across ERP, CRM, HRMS, SCM, ECM and BI
- Enhancements, patches, upgrades and integration monitoring under a shared backlog
- Vendor coordination, licence renewal and quarterly application health reviews
Enterprise Applications FAQs
Assessment, design, implementation, integration and lifecycle support across ERP, CRM, HRMS, SCM, BI, ECM, collaboration and integration platforms.
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Unify the application estate
Assess, implement, or optimise enterprise applications
Review ERP, CRM, HRMS, SCM, BI, ECM, collaboration, and integration platforms against process, data, and support objectives. Jiva Technologies can consult, design, implement, integrate, migrate, remediate, and support a phased applications programme aligned to business priorities.