Enterprise Applications
Connected applications. Governed integration. Sustained support.
Jiva Technologies consults, designs, implements, integrates, migrates, remediates, maintains, and supports enterprise business applications — ERP, CRM, HRMS, SCM, BI, ECM, collaboration, and integration platforms.
Every engagement is engineered around a clean-core architecture, governed integration, defined data ownership, and sustained application managed services across cloud and on-premises deployments.
Explore the practice
Enterprise Resource Planning (ERP)
Unify finance, operations, and the transactional backbone.
Implement and modernise SAP S/4HANA, Oracle Fusion Cloud, and Microsoft Dynamics 365 Finance & Operations on a clean-core model with side-by-side extensions, integration, migration, and application managed services.
- SAP S/4HANA
- Oracle Fusion Cloud
- Microsoft Dynamics 365
- Clean-Core Extensions
Customer Relationship Management (CRM)
Configure sales, service, and marketing to your motion.
Deploy and integrate Salesforce, Microsoft Dynamics 365 CE, HubSpot, Zoho, and Oracle CX for sales pipelines, marketing automation, service and case management, and CRM–ERP synchronisation with adoption enablement.
- Salesforce
- Dynamics 365 CE
- HubSpot
Human Resource Management Systems (HRMS)
Automate the employee lifecycle across every country.
Deliver Workday, SAP SuccessFactors, Oracle HCM, and Microsoft Dynamics 365 HR for core HR, payroll, performance, learning, self-service, and people analytics — integrated with ERP finance, identity, and banking systems.
- Workday
- SuccessFactors
- Oracle HCM
Supply Chain Management (SCM)
See the whole chain from source to delivery.
Integrate procurement, warehousing, transportation, planning, and control-tower visibility across SAP IBP, SAP Ariba, Coupa, Oracle SCM Cloud, Blue Yonder, and Manhattan Associates — connected to ERP, carriers, and trading partners.
- SAP IBP / Ariba
- Oracle SCM Cloud
- Blue Yonder
Business Intelligence & Analytics
Governed dashboards, certified metrics, self-service adoption.
Implement Microsoft Power BI, Tableau, Qlik, SAP Analytics Cloud, and Oracle Analytics with a governed semantic layer, executive dashboards, self-service publishing, and migration from legacy BI platforms.
- Power BI
- Tableau
- Qlik
Document & Content Management (ECM)
Capture, workflow, retention, and intelligent search.
Deploy Microsoft SharePoint and Purview, OpenText, M-Files, Alfresco, Box, and DocuWare for document capture, BPMN workflow, versioning, records retention, legal hold, and semantic search integrated with ERP, CRM, and HRMS.
- SharePoint / Purview
- OpenText
- M-Files
Collaboration & Productivity Suites
One collaboration fabric across hybrid teams.
Design and support Microsoft 365 and Google Workspace, Microsoft Teams, Google Meet, Zoom, and Slack — tenant design, migration, security, sensitivity labels, DLP, retention, eDiscovery, and adoption enablement.
- Microsoft 365
- Google Workspace
- Teams / Meet / Zoom
Application Integration & Automation
APIs, events, iPaaS, RPA, and EDI as one platform.
Build and operate governed integration platforms — MuleSoft, Boomi, Azure Integration Services, Apache Kafka, UiPath, and Power Automate — for APIs, event streams, RPA, low-code orchestration, and B2B EDI across the application estate.
- MuleSoft / Boomi
- Azure Integration
- Kafka Events
Application Managed Services (AMS)
Sustain the value long after go-live.
Operate ERP, CRM, HRMS, and integration platforms under one accountable service model — L2/L3 support, enhancement backlog delivery, release adoption, integration monitoring, and governance reporting.
- L2 / L3 Support
- Enhancement Delivery
- Release Adoption
Common application gaps
- ERP and CRM customised beyond upgrade
Bespoke code and configurations block vendor releases, so quarterly upgrades stall and technical debt compounds across every module.
- Fragmented application portfolio
Sales, service, finance, and HR each run on best-of-breed tools with brittle integrations, so process data drifts and reporting cannot be trusted.
- Slow time to value on new modules
Every new capability becomes a mini-project with unclear owners and no defined success criteria, so adoption lags and value leaks.
- No lifecycle for the application estate
Retirement, upgrade, and consolidation decisions are made ad hoc, so licences overlap, integrations proliferate, and support ownership fragments.
Delivery approach
A practical Enterprise Applications programme covering assessment, architecture, multi-vendor implementation, integration, migration, and ongoing application support across cloud and on-premises deployments.
- 01Consult
Portfolio discovery, fit-gap analysis, integration inventory, clean-core assessment, and platform selection across ERP, CRM, HRMS, SCM, BI, and ECM.
- 02Design
Target architecture, side-by-side extension strategy, integration platform, data model, workflow design, and phased rollout roadmap.
- 03Implement
Phased implementation and integration on a governed platform, data migration, UAT, cutover, and hypercare stabilisation.
- 04Manage
Application managed services, release adoption, enhancement backlog delivery, integration monitoring, and continuous optimisation.
End-to-End IT Integration and Support
From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.
Fix What's Broken — Remediation Sprints
ERP running slow, CRM adoption stalled, HRMS/SCM data quality poor, integrations breaking, or a botched implementation left you with an open finding list? We run fixed-scope enterprise-application remediation sprints.
- Configuration, data model and business-process cleanup against best practice
- Integration, ETL and API remediation with reconciliation and monitoring
- Reports, dashboards, workflow and user-adoption fixes
Support & Maintenance — AMC-Backed
Run enterprise applications as a managed service — functional, technical and integration support under a Jiva AMS (Application Managed Services) contract with SLAs.
- L1/L2/L3 functional and technical support across ERP, CRM, HRMS, SCM, ECM and BI
- Enhancements, patches, upgrades and integration monitoring under a shared backlog
- Vendor coordination, licence renewal and quarterly application health reviews
Continue exploring
Related services
- Digital Transformation
Modernise application portfolios with cloud-native engineering, containers, APIs, low-code, and Data & AI platforms surrounding the ERP and CRM core.
- Managed IT Services
Operate application, infrastructure, endpoint, and service-desk layers under one accountable managed-services model with defined coverage and reporting.
- IT Infrastructure & Cloud
Design, deploy, and operate the compute, storage, virtualization, network, container, and cloud platforms that host enterprise applications.
- Cybersecurity
Integrate identity, endpoint, network, and application controls with Zero Trust, monitoring, and detection aligned to application platforms and data.
- Business Continuity & Disaster Recovery
Protect ERP, CRM, HRMS, and integration platforms with BIA, backup, replication, failover, DRaaS, ransomware recovery, and testing.
- End-User Computing
Deliver managed endpoints, virtual desktops, meeting rooms, and workplace platforms that make enterprise applications accessible and secure for every user.
Unify the application estate
Assess, implement, or optimise enterprise applications
Review ERP, CRM, HRMS, SCM, BI, ECM, collaboration, and integration platforms against process, data, and support objectives. Jiva Technologies can consult, design, implement, integrate, migrate, remediate, and support a phased applications programme aligned to business priorities.
