Business Intelligence & Analytics
Measure what matters. Decide with confidence.
Analytics engagements consult, design, implement, integrate and support enterprise BI platforms — Microsoft Power BI, Tableau, Qlik, SAP Analytics Cloud, and Oracle Analytics — with governed semantic layers, executive dashboards, self-service analytics, and adoption programmes.
"One certified definition. Reused everywhere."
Power BI, Tableau, Qlik, SAP Analytics Cloud, Oracle Analytics, Looker.
Certified metrics, row-level security, and shared definitions across the estate.
Modelling, integration, dashboards, self-service, adoption, and support.
Multi-vendor by design — platforms are matched to industry, integration surface, licensing footprint and operating model.
- Microsoft Power BI
- Tableau
- Qlik Sense
- SAP Analytics Cloud
- Oracle Analytics
- Looker
- ThoughtSpot
- MicroStrategy
Scope in detail
- BI Platform Implementation
Microsoft Power BI, Tableau, Qlik, SAP Analytics Cloud, Oracle Analytics, and Looker deployed with governance, row-level security, and enterprise lifecycle management.
- Data Modelling & Semantic Layer
Star-schema and semantic-layer design so every report reads the same certified definitions of revenue, active customer, or gross margin.
- Executive Dashboards & KPIs
Board-ready dashboards, KPI trees, and scorecards tied to strategic outcomes so leadership sees the same numbers across channels and timezones.
- Self-Service Analytics
Curated datasets, certified metrics, and role-based publishing so business users answer their own questions without shadow reports.
- Data Integration for BI
ETL and ELT pipelines feeding a modelled warehouse — Synapse, BigQuery, Snowflake, or Databricks SQL — that BI tools read from consistently.
- BI Governance & Adoption
Content certification, workspace lifecycle, data catalog, and enablement programmes so dashboards get trusted, used, and refreshed.
Where application programmes break down
- The same metric differs by dashboard
Revenue, margin, and customer counts differ across dashboards because each report defines them independently.
- Unowned data pipelines
ETL jobs, refresh schedules, and semantic models drift out of scope, so dashboards fail silently or serve stale data.
- Low self-service adoption
Business users cannot find certified datasets, so they build shadow reports on exported spreadsheets.
- Legacy BI stacks past end-of-life
BusinessObjects, Cognos, MicroStrategy, or legacy SSRS content is unmigrated, unsupported, and increasingly costly to keep alive.
Engagement approach
A BI practice covering reporting estate assessment, semantic-layer design, platform implementation, migration from legacy BI, and long-term content governance.
- Consult
Reporting estate discovery, platform assessment, semantic-layer maturity review, and adoption baseline.
- Design
Target BI architecture, semantic model, certification tiers, integration pipelines, and governance framework.
- Implement
Platform deployment, model build, dashboard delivery, migration from legacy BI, and enablement rollout.
- Manage
Content governance, refresh and pipeline support, enhancement backlog, and adoption analytics under managed services.
Deliverables & artefacts
- Governed semantic layer and certified metric catalogue
- Executive dashboard suite and KPI hierarchy
- Self-service publishing model with governance guardrails
- Row-level security, sensitivity labels and access model
- Legacy BI migration and retirement plan
- Data-quality monitoring and stewardship workflow
End-to-End IT Integration and Support
From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.
Fix What's Broken — Remediation Sprints
ERP running slow, CRM adoption stalled, HRMS/SCM data quality poor, integrations breaking, or a botched implementation left you with an open finding list? We run fixed-scope enterprise-application remediation sprints.
- Configuration, data model and business-process cleanup against best practice
- Integration, ETL and API remediation with reconciliation and monitoring
- Reports, dashboards, workflow and user-adoption fixes
Support & Maintenance — AMC-Backed
Run enterprise applications as a managed service — functional, technical and integration support under a Jiva AMS (Application Managed Services) contract with SLAs.
- L1/L2/L3 functional and technical support across ERP, CRM, HRMS, SCM, ECM and BI
- Enhancements, patches, upgrades and integration monitoring under a shared backlog
- Vendor coordination, licence renewal and quarterly application health reviews
BI & Analytics Implementation FAQs
Assessment, design, implementation, integration and lifecycle support across the application estate.
Continue exploring
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Modernise enterprise analytics
Assess, implement, or optimise your BI platform
Review the reporting estate, semantic-layer maturity, content certification, and adoption posture. Jiva Technologies can consult, design, implement, migrate, remediate, and support BI end to end.