Business Continuity & Disaster Recovery
Prepare for disruption. Recover with confidence. Keep operations moving.
Resilient backup and disaster recovery environments are assessed, designed, integrated, tested and supported across on-premises, cloud, colocation and hybrid infrastructure. The practice extends from Business Impact Analysis (BIA) and Recovery Time Objective (RTO) and Recovery Point Objective (RPO) definition through immutable backup, multi-site replication, orchestrated failover, ransomware recovery, exercise governance, and lifecycle support.
Protects critical data, applications, infrastructure, and business operations against hardware failure, cyber incidents, human error, application corruption, site outages, and regional disruption.
"Resilience is a recovery capability that has been designed, integrated, tested, and maintained — not a plan on a shelf."
BIA, application criticality, dependency mapping, and RTO / RPO tiering.
On-premises, cloud, colocation, multi-site, cross-region, and hybrid architectures.
Restore validation, recovery exercises, runbook maintenance, and lifecycle support.
Service portfolio
11 servicesPrioritise what must recover first.
Assess critical business processes, applications, infrastructure dependencies, data-loss exposure, and the operational impact of downtime. Establish practical recovery tiers, Maximum Tolerable Period of Disruption (MTPD), Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and prioritised recovery requirements that support investment and architecture decisions.
- BIA & Risk Assessment
- RTO / RPO Tiering
- Dependency Mapping
- Executive Findings Report
Turn recovery priorities into executable plans.
Develop and improve Business Continuity Plans, crisis-response procedures, escalation paths, communication matrices, departmental responsibilities, alternate operating arrangements, and scenario-based playbooks. Validate plans through workshops and tabletop exercises.
- Business Continuity Plans
- Crisis Communications
- Escalation Matrix
- Tabletop Exercises
Protect every workload. Preserve every recovery point.
Design and integrate policy-based backup for physical servers, virtual machines, databases, file services, endpoints, Microsoft 365, SaaS platforms, and cloud workloads. Apply the 3-2-1-1-0 strategy using immutable repositories, logically isolated copies, encryption, role-based access control, retention policies, and verified recovery points.
- Immutable Backup
- 3-2-1-1-0 Architecture
- SaaS and Microsoft 365 Backup
- Encryption and Access Control
Recover applications and infrastructure across sites and platforms.
Design and implement disaster recovery environments using active-passive, active-active, hot-site, warm-site, cold-site, multi-site, and cloud-based recovery topologies. Integrate compute, storage, networking, identity, security, DNS, application dependencies, failover orchestration, and documented failback procedures.
- Active-Passive / Active-Active
- Hot, Warm and Cold DR
- Failover Orchestration
- Failback Planning
Extend protected recovery into public and hybrid cloud environments.
Integrate cloud-native and third-party backup for workloads hosted across Microsoft Azure, Amazon Web Services (AWS), Google Cloud, private cloud, and hybrid infrastructure. Architect encrypted backup vaults, cross-region copies, cross-account or cross-subscription isolation, retention controls, bandwidth optimisation, and cost-aware recovery.
- Azure / AWS / Google Cloud
- Cross-Region Protection
- Cloud Backup Vaults
- Hybrid Recovery
Reduce data loss and service interruption.
Implement synchronous and asynchronous replication across storage systems, hypervisors, databases, clusters, and geographically separated sites. Select appropriate replication and availability designs based on latency, distance, consistency, application dependencies, RPO, RTO, and operational requirements.
- Synchronous / Asynchronous
- Storage and Hypervisor Replication
- Database Availability
- Metro and Geo-Resilience
Use cloud recovery capacity without maintaining a complete secondary data centre.
Assess, design, and integrate Disaster Recovery as a Service (DRaaS) solutions based on application requirements, recovery priorities, security controls, connectivity, provider capabilities, and budget. Includes provider evaluation, network-extension planning, identity integration, workload protection, recovery orchestration, runbook development, and validation of proposed RTO, RPO, and service commitments.
- DRaaS Assessment
- Provider and Platform Selection
- Network Extension
- RTO / RPO Validation
Prove recovery before a real disruption.
Validate backups, recovery procedures, infrastructure dependencies, and business recovery objectives through scheduled restore tests, isolated-network testing, application recovery exercises, partial failover, full failover, and controlled failback. Document results, exceptions, remediation requirements, recovery timing, and supporting evidence.
- Restore Verification
- Isolated Recovery Testing
- Failover and Failback
- Test Evidence and Reporting
Restore trusted systems from clean and protected recovery points.
Strengthen recovery against ransomware and destructive cyber incidents through immutable repositories, offline or air-gapped copies, cyber-recovery vaults, credential separation, backup anomaly monitoring, isolated clean-room recovery, malware scanning, application recovery sequencing, and rehearsed technical and executive playbooks.
- Cyber-Recovery Vault
- Clean-Room Recovery
- Immutable and Air-Gapped Copies
- Recovery Playbooks
Keep recovery platforms healthy, current, and ready.
Support backup, replication, and disaster recovery environments through backup-job review, capacity and retention tuning, restore validation, runbook updates, platform health checks, patching, version upgrades, licence-renewal coordination, incident remediation, documentation, and escalation to vendor technical support where required.
- Backup Job Review
- Restore Assurance
- Platform Maintenance
- Vendor TAC Coordination
Recover lost, deleted, corrupted, or encrypted data.
Respond to data-loss incidents with structured triage, containment, recovery, and verification. Restore files, databases, virtual machines, SaaS objects, email, and storage media using backup, journal, snapshot, and lab-based recovery methods with chain-of-custody and audit-ready reporting.
- Deleted File Recovery
- Corrupted Database Repair
- Ransomware Clean-Room Recovery
- Forensic Data Recovery
Resilience practices
Four accountable tiers. One recovery model. Evidenced through scheduled tests.
- AssessUnderstand impact, priorities and readiness
- ProtectBackup, cloud protection and replication
- RecoverDR architecture, DRaaS and cyber recovery
- OperateTest, validate and support the platform
Common Recovery Gaps
- Recovery objectives exist only on paper
Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) are documented in the plan but have never been validated through a structured recovery exercise.
- Successful backups without verified restores
Backup jobs report success each night, yet representative restore tests and measured time-to-recover results across critical workloads are missing.
- Primary and recovery share a failure domain
Production and recovery environments sit within the same site, account, region, or identity boundary, so a single event can affect both simultaneously.
- Business Impact Analysis is out of date
Application criticality tiers, dependencies, suppliers, and recovery priorities were set years ago and no longer reflect the current business or technology environment.
Delivery Approach
A practical Business Continuity and Disaster Recovery (BCDR) lifecycle covering assessment, architecture, multi-vendor integration, validation, and ongoing platform support.
- Assess
Review the Business Impact Analysis (BIA), recovery objectives, workload criticality, backup posture, disaster recovery readiness, dependencies, and realistic disruption scenarios.
- Architect
Design tiered backup, replication, failover, recovery-site, cloud-recovery, immutable-storage, and cyber-recovery patterns matched to workload requirements and approved recovery tiers.
- Integrate
Deploy and connect backup platforms, repositories, replication, cloud services, networking, identity, security controls, and recovery orchestration across the target environments.
- Validate & Support
Test restore and recovery procedures under agreed scope, document findings, remediate gaps, maintain runbooks, and support the implemented platforms through the agreed service.
Every BCDR practice draws on the same recovery core — measured impact, tiered objectives, immutable copies, tested runbooks and audit-ready evidence.
- BIA & Criticality
- RTO / RPO Tiers
- Immutable Copies
- Runbooks
- Test Evidence
- Vendor TAC
End-to-End IT Integration and Support
From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.
Close Recovery Gaps — Remediation Sprints
Recovery objectives set on paper, but backup, replication, and DR components have drifted out of alignment? Jiva Technologies runs a defined-scope BCDR remediation engagement to diagnose gaps across workloads, recovery tiers, and infrastructure, and to implement corrective actions with post-change validation.
- Reconcile recovery tiers, RTO and RPO targets, dependencies, and workload priorities against current infrastructure
- Remediate backup, replication, recovery-site, network, identity, and immutability gaps across the estate
- Rebuild runbooks and validate representative restore, failover, and controlled failback procedures
Lifecycle Support & Maintenance — AMC-Backed
Jiva Technologies maintains the implemented BCDR environment under an Annual Maintenance Contract (AMC), covering scheduled operational reviews, corrective configuration work, documentation upkeep, and vendor Technical Assistance Centre coordination during agreed service hours.
- Scheduled review of backup, replication, recovery-site, and cyber-recovery readiness under the agreed service scope
- Runbook maintenance, restore validation, exception tracking, and recovery-test coordination at an agreed frequency
- Platform upgrades, capacity planning, licence renewals, and vendor Technical Assistance Centre escalation
Business Continuity & Disaster Recovery FAQs
Recovery objectives, protection design, testing and lifecycle support.
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Related services
- Business Impact Analysis (BIA)
- Business Continuity Planning & Crisis Response
- Backup Architecture & Strategy
- Disaster Recovery Solutions
- Cloud Backup & Recovery
- Data Replication & High Availability
- DRaaS Design & Advisory
- Recovery Testing & Validation
- Ransomware Recovery & Cyber Resilience
- Managed Backup, DR & Lifecycle Support
- Data Recovery
Strengthen operational resilience
Build a recovery capability that works in practice
Review business priorities, backup coverage, recovery topology, replication design, cyber-recovery controls, exercise evidence, and operational support requirements. Jiva Technologies can assess, design, supply, integrate, remediate, modernise, and maintain a phased Business Continuity and Disaster Recovery (BCDR) environment aligned with approved recovery objectives.