Application Integration & Automation
Integrate everything. Automate repetition. Sustain the fabric.
Jiva Technologies consults, designs, implements, integrates, migrates, and supports enterprise integration and automation — APIs, iPaaS, event streams, RPA, low-code orchestration, and EDI — connecting ERP, CRM, HRMS, and custom systems into one operating fabric.
Single practice across the integration and automation surface.
MuleSoft, Boomi, Azure Integration Services, Kafka, UiPath, Power Automate.
API and event contracts, versioning, monitoring, and reconciliation baked in.
What we deliver
API Design & Management
REST, GraphQL, and OData API design, versioning, throttling, and developer portals on MuleSoft, Apigee, Azure API Management, and Kong — a governed API layer for every consumer.
iPaaS & Middleware
MuleSoft Anypoint, Boomi, Azure Integration Services, Workato, and Oracle Integration Cloud — event-driven flows with retries, dead-letter queues, and reconciliation.
Event-Driven Architecture
Apache Kafka, Azure Event Grid and Event Hubs, AWS EventBridge, and Solace event mesh so publishers and consumers decouple through governed event contracts.
RPA & Task Automation
UiPath, Automation Anywhere, Microsoft Power Automate, and Blue Prism — attended and unattended bots where APIs are not yet available.
Low-Code Workflow Orchestration
Microsoft Power Automate, SAP Build Process Automation, and Zapier for business-facing workflow builders and long-running orchestrations.
B2B & EDI Integration
EDI onboarding, X12 and EDIFACT translation, AS2 and SFTP transports, and trading-partner portals so supply-chain partners integrate without bespoke middleware per partner.
Why teams call us
- Point-to-point spaghetti
Bespoke integrations between ERP, CRM, HRMS, and third-party systems fail silently and cost more to maintain than to replace.
- No governed API layer
Every consumer builds its own integration, so security, throttling, versioning, and reuse are handled inconsistently.
- Manual workarounds and swivel-chair work
Users copy data between systems because integrations do not exist or are too rigid to change.
- EDI and B2B fragility
Trading-partner flows depend on legacy middleware and undocumented mappings that break on schema changes.
Our approach
An integration practice covering inventory and maturity assessment, target architecture, platform build, and long-term runtime operations.
- Consult
Integration inventory, API maturity assessment, event-flow mapping, RPA opportunity review, and platform selection.
- Design
Target integration architecture, API contracts, event schemas, iPaaS platform design, and governance framework.
- Implement
API and iPaaS build, event bus rollout, RPA delivery, EDI onboarding, monitoring, and reconciliation.
- Manage
Runtime operations, integration health monitoring, enhancement backlog, and platform release adoption under managed services.
End-to-End IT Integration and Support
From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.
Fix What's Broken — Remediation Sprints
ERP running slow, CRM adoption stalled, HRMS/SCM data quality poor, integrations breaking, or a botched implementation left you with an open finding list? We run fixed-scope enterprise-application remediation sprints.
- Configuration, data model and business-process cleanup against best practice
- Integration, ETL and API remediation with reconciliation and monitoring
- Reports, dashboards, workflow and user-adoption fixes
Support & Maintenance — AMC-Backed
Run enterprise applications as a managed service — functional, technical and integration support under a Jiva AMS (Application Managed Services) contract with SLAs.
- L1/L2/L3 functional and technical support across ERP, CRM, HRMS, SCM, ECM and BI
- Enhancements, patches, upgrades and integration monitoring under a shared backlog
- Vendor coordination, licence renewal and quarterly application health reviews
Continue exploring
Related services
- Enterprise Resource Planning (ERP)
Implement and modernise SAP S/4HANA, Oracle Fusion Cloud, and Microsoft Dynamics 365 F&O on a clean-core model with side-by-side extensions, integration, and application managed services.
- Customer Relationship Management (CRM)
Configure Salesforce, Microsoft Dynamics 365 CE, HubSpot, Zoho, and Oracle CX to your sales, marketing, and service motion — with CRM–ERP integration and adoption enablement.
- Business Intelligence & Analytics
Deliver governed semantic layers, executive dashboards, and self-service analytics on Microsoft Power BI, Tableau, Qlik, SAP Analytics Cloud, and Oracle Analytics.
- Application Managed Services (AMS)
Provide L2/L3 functional and technical support, enhancement backlog delivery, release adoption, and integration monitoring for ERP, CRM, HRMS, and integration platforms.
- Digital Transformation
Modernise application portfolios with cloud-native engineering, containers, APIs, low-code, and Data & AI platforms surrounding the ERP and CRM core.
- Cybersecurity
Integrate identity, endpoint, network, and application controls with Zero Trust, monitoring, and detection aligned to application platforms and data.
Modernise the integration fabric
Assess, build, or optimise the integration platform
Review integration inventory, API maturity, event flows, RPA scope, and EDI posture. Jiva Technologies can consult, design, implement, remediate, migrate, and support the integration and automation platform end to end.
