Who this policy covers
This policy applies to visitors of jiva.ae and anyone who submits an inquiry, quote request or support request to JIVA Technologies L.L.C. It explains what information may be collected, how it is used and the choices available to visitors.
Information collected
When a visitor submits a form, the site may collect name, company, email address, phone number and the details of the request. Standard technical information such as browser type, device category, approximate location and pages visited may also be logged to improve the website and detect abuse.
How information is used
JIVA Technologies uses submitted information only to respond to inquiries, prepare quotations, plan engagements and deliver services. Technical logs are used to maintain security, fix errors and measure site performance. Information is not sold to third parties.
Cookies and analytics
The site may use cookies and similar technologies to remember preferences, keep sessions secure and understand how visitors move through the site. Analytics data is aggregated and does not identify individuals.
Data sharing
JIVA Technologies may share information with trusted vendors who provide hosting, email, security and analytics services, limited to what is necessary to operate the site. These vendors are bound by confidentiality and appropriate technical safeguards.
Retention and rights
Inquiry records are kept for as long as needed to respond to requests and maintain business records. Visitors may ask to access, correct or delete their personal information by contacting info@jiva.ae. JIVA Technologies will respond in accordance with applicable data protection laws.
Security
Reasonable technical and organisational measures are in place to protect information from unauthorised access, loss or misuse. However, no internet transmission can be guaranteed completely secure.
Changes to this policy
This policy may be updated from time to time. The effective date of the latest version is shown at the top of the page. Continued use of the site after changes means acceptance of the revised policy.
Contact
Questions about this privacy policy can be sent to info@jiva.ae.