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DRaaS Design & Advisory

Use cloud recovery capacity without maintaining a full secondary data centre.

Jiva Technologies assesses, designs, integrates, and supports Disaster Recovery as a Service (DRaaS) solutions. Engagements cover DRaaS readiness assessment, workload tiering, provider and platform evaluation, network and identity integration, replication onboarding, failover testing, and ongoing platform coordination through the applicable support agreement.

"DRaaS chosen on merit. Integrated with care. Tested end-to-end."
Engagement Model
Advisory-led

Assessment, design, integration, and lifecycle advisory.

Recovery Options
Pattern-based

Pilot-light, warm-standby, and hot recovery per workload.

Selection Approach
Provider-neutral

Evaluated against customer requirements and constraints.

What we deliver

  1. DRaaS Readiness Assessment

    Assess workload profile, application dependencies, recovery objectives, connectivity, identity, and security controls to determine which workloads are suitable for Disaster Recovery as a Service (DRaaS).

  2. Workload Discovery & Tiering

    Inventory applications and infrastructure, confirm criticality tiers from the Business Impact Analysis, and map each workload to a suitable recovery pattern.

  3. Provider & Platform Evaluation

    Evaluate DRaaS providers and platforms against functional, technical, commercial, and geographic requirements; produce a comparison and shortlist to support customer decision-making.

  4. Pilot-Light, Warm-Standby & Hot Recovery

    Design pilot-light, warm-standby, and hot recovery patterns matched to workload tiers, cost expectations, and target Recovery Time and Recovery Point Objectives.

  5. Landing Zone & Network Integration

    Design recovery landing zones, VPN, SD-WAN, routing, DNS, firewall, and network-extension configuration between primary and DRaaS environments.

  6. Identity & Access Integration

    Integrate identity providers, directory services, privileged access, and application authentication so recovered workloads operate under the correct access controls.

  7. Replication & Workload Onboarding

    Onboard workloads into replication, validate initial synchronisation, and confirm application-consistent recovery in the DRaaS environment.

  8. Failover, Failback & SLA Review

    Support failover and failback testing, review provider service definitions and SLAs, and align internal runbooks with provider capabilities.

  9. Ongoing Platform Coordination

    Coordinate configuration changes, replication health, provider incidents, and lifecycle activities on behalf of the customer through the applicable support agreement.

Signals we hear

Why teams call us

4 recurring gaps
  • A dedicated secondary site is hard to justify

    Building and operating a secondary data centre commits capital, floor space, connectivity, and specialist skills to capacity that is used infrequently.

  • DRaaS options are difficult to compare

    Provider architectures, contracts, replication technologies, recovery capabilities, and pricing models vary significantly and are difficult to evaluate objectively.

  • Network, identity, and application dependencies missing

    DRaaS designs often overlook DNS, routing, VPN, firewalls, identity, licensing, and application dependencies required to bring workloads back into service.

  • Provider commitments are not validated

    Service definitions and recovery targets are accepted from the provider without a structured recovery exercise using real workloads and dependencies.

How we engage

Our approach

DRaaS delivered as an independent assessment, architecture, integration, onboarding, testing, and support service across selected provider and platform options.

  1. Baseline

    Confirm workload tiers, technical dependencies, security requirements, data residency, RTO and RPO expectations, and existing disaster recovery capabilities.

  2. Evaluate & Design

    Compare appropriate provider and platform options and define pilot-light, warm-standby, hot, cloud, or hybrid recovery patterns matched to workload requirements.

  3. Integrate & Onboard

    Configure replication, cloud landing zones, routing, VPN or SD-WAN, DNS, identity, firewalls, security controls, and recovery orchestration with the selected provider.

  4. Validate & Support

    Test agreed recovery procedures, document limitations, review service reports, maintain runbooks, and coordinate provider escalation as required.

Correct DRaaS Onboarding — Remediation Sprints

DRaaS onboarding incomplete, replication errors persistent, or provider integration missing network, identity, or licensing dependencies? Jiva Technologies delivers a defined-scope DRaaS remediation engagement to correct onboarding, dependencies, and runbooks, and validate provider-supported recovery procedures.

  • Correct workload onboarding, replication, recovery-policy, cloud-resource, and provider-integration failures
  • Remediate VPN, SD-WAN, routing, DNS, firewall, identity, security, and network-extension dependencies
  • Rebuild recovery runbooks and validate provider-supported failover and failback procedures
Request a remediation scope

DRaaS Coordination & Support — AMC-Backed

Under an AMC, Jiva Technologies coordinates the DRaaS environment on behalf of the customer — replication and readiness reviews, runbook maintenance, service-change handling, and technical escalation to the selected DRaaS provider during agreed service hours.

  • Scheduled review of workload protection, replication health, recovery resources, and provider reports
  • Maintenance of DRaaS runbooks, network dependencies, access controls, and recovery procedures
  • Service-change coordination, entitlement review, testing support, and provider technical escalation
Explore AMC & support contracts

Continue exploring

Plan provider-based recovery

Select and integrate the right DRaaS model

Evaluate workload tiers, provider capabilities, service commitments, cloud landing zones, replication, routing, VPN or SD-WAN, DNS, identity, security, licensing, and application dependencies. Jiva Technologies can support provider selection, onboarding, integration, validation, and lifecycle coordination.

Veeam PartnerSophos PartnerJamf PartnerOdoo Learning PartnerNutanix Partner
JIVA Technologies L.L.C
Al Garhoud, Dubai, UAE

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JIVA Technologies L.L.C
Al Garhoud, Dubai, UAE