Business Impact Analysis (BIA)
Quantify downtime. Prioritise the right recovery investments.
Jiva Technologies delivers structured Business Impact Analysis (BIA) engagements that quantify the operational and financial impact of downtime and data loss. Outputs include criticality tiers, Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), Maximum Tolerable Period of Disruption (MTPD), dependency maps, and a defensible recovery investment roadmap.
RTO, RPO, and MTPD defined per workload tier.
Applications, infrastructure, data, identity, and third parties.
Executive report and phased investment plan.
What we deliver
Business Process Criticality
Score business processes against revenue impact, operational dependency, customer commitments, and regulatory exposure to establish a shared prioritisation view across IT, business, and risk stakeholders.
- Assessment
- Workshops
Financial & Operational Impact
Model the financial and operational impact of downtime and data loss — direct revenue exposure, contractual penalties, remediation cost, and downstream operational disruption — to inform investment decisions.
- Cost-of-downtime
- Analysis
RTO & RPO Tiering
Define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) per workload tier, together with Maximum Tolerable Period of Disruption (MTPD), based on measured business impact rather than vendor defaults.
- RTO / RPO
- Recovery tiers
Dependency Mapping
Map application, infrastructure, data, identity, network, people, and third-party dependencies so recovery sequencing and DR architecture reflect real operating conditions.
- Applications
- Third parties
Regulatory & Contractual Review
Review applicable regulatory, contractual, and customer obligations that influence retention, availability, notification, and evidence requirements for continuity and recovery planning.
- Governance
- Contracts
Findings & Investment Roadmap
Executive findings report with prioritised recovery tiers, gap analysis, and a phased investment roadmap that connects business impact to backup, replication, DR, and continuity investments.
- Report
- Roadmap
Why teams call us
- Recovery targets chosen without evidence
Recovery Time and Recovery Point Objectives were adopted from templates or vendor defaults rather than measured operational, financial, and customer impact.
- Inconsistent definitions of criticality
Business units, application owners, IT, and risk teams each rank workloads differently, so recovery sequencing is disputed during an actual incident.
- Dependencies missing from the analysis
Applications, databases, identity services, connectivity, suppliers, and shared infrastructure are not fully captured, leaving recovery order incomplete.
- Priorities not refreshed after change
Recovery tiers have not been reviewed following organisational restructuring, application modernisation, cloud adoption, or supplier changes.
Our approach
A structured Business Impact Analysis that produces defensible recovery objectives and clear technical inputs for backup, disaster recovery, and continuity design and investment decisions.
- Discover
Identify critical business processes, applications, data, infrastructure, people, facilities, suppliers, and contractual dependencies across the organisation.
- Analyse
Evaluate operational, financial, customer, legal, regulatory, and reputational consequences of disruption across different outage durations and scenarios.
- Prioritise
Establish agreed recovery tiers, Maximum Tolerable Period of Disruption, Recovery Time and Recovery Point Objectives, and workload recovery sequencing.
- Translate
Convert findings into practical backup, disaster recovery, capacity, connectivity, infrastructure, licensing, and support requirements for design and investment planning.
End-to-End IT Integration and Support
From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.
Rebuild BIA Accuracy — Remediation Sprints
Business Impact Analysis findings out of date, criticality ratings inconsistent, or recovery priorities unsupported by evidence? Jiva Technologies delivers a defined-scope BIA remediation engagement to revalidate processes, dependencies, and recovery requirements, and to translate approved findings into technical inputs.
- Revalidate critical processes, outage impacts, recovery tiers, RTO, RPO, and maximum tolerable disruption
- Rebuild application, data, infrastructure, identity, connectivity, supplier, and people dependency maps
- Translate approved BIA findings into practical backup, DR, capacity, licensing, and support requirements
BIA Lifecycle Support — AMC-Backed
Under an Annual Maintenance Contract (AMC), Jiva Technologies keeps the Business Impact Analysis current as applications, infrastructure, sites, suppliers, and organisational structures change, so recovery requirements remain aligned with the operating environment.
- Scheduled BIA reviews and change-triggered updates under the agreed service scope
- Maintenance of process inventories, dependency maps, criticality tiers, and recovery requirements
- Alignment of updated findings with backup, DR, cloud, network, and infrastructure changes
Continue exploring
Related services
- Business Continuity Planning & Crisis Response
Convert recovery priorities into practical plans, role assignments, escalation paths, communication procedures, alternate operating arrangements, and exercise-ready playbooks.
- Backup Architecture & Strategy
Assess, design, deploy, migrate, and support workload protection using immutable, isolated, encrypted, and verified recovery copies.
- Disaster Recovery Solutions
Architect and implement recovery across compute, storage, network, identity, security, databases, applications, failover orchestration, and controlled failback.
- Recovery Testing & Validation
Test restores, applications, failover, and failback; measure results; document exceptions; and implement corrective actions.
- Managed Backup, DR & Lifecycle Support
Maintain backup and DR platforms through scheduled health reviews, remediation, upgrades, capacity planning, documentation, renewals, and vendor escalation.
Define what must recover first
Turn business impact into defensible recovery priorities
Assess critical processes, disruption impacts, application and infrastructure dependencies, Maximum Tolerable Period of Disruption, Recovery Time Objective, and Recovery Point Objective. Convert the approved findings into practical continuity, backup, disaster recovery, capacity, licensing, and support requirements.
