Asset & Inventory Management
Know every asset. Trust every audit.
Automated discovery, lifecycle tracking, cabling records, and integrated CMDB — one authoritative view of every server, switch, PDU, and cable in the facility, aligned to ITSM, procurement, and finance.
SNMP, IPMI, Redfish, cloud APIs, barcode and RFID audit.
ITSM, procurement, finance, and monitoring tooling.
ISO 27001, SOC 2, PCI DSS, and internal audit packs.
What we deliver
Automated Asset Discovery
Agentless network discovery, SNMP / IPMI / Redfish polling, and barcode / RFID scanning — servers, switches, storage, PDUs, and rack-mount hardware inventoried without spreadsheet drift.
CMDB & Single Source of Truth
Configuration items synchronised with enterprise ITSM platforms, Jira Service Management, and Freshservice — physical, virtual, and cloud assets held in one authoritative graph.
Lifecycle & Warranty Tracking
Purchase date, warranty expiry, AMC coverage, End-of-Life and End-of-Support milestones, and refresh triggers surfaced before contracts lapse or vendor support drops.
Structured Cabling Records
Cross-connect and patch-panel records, port-to-port mapping, fibre and copper runs, and as-built diagrams so any circuit can be traced end-to-end without opening a rack.
Rack, Row & Site Location
Every asset placed to rack, U-position, row, and site — one click from the CMDB to physical location for install, break-fix, and audit workflows.
Ownership & Cost Allocation
Business-unit ownership, chargeback and showback allocation, cost centres, and depreciation tracking aligned with finance and procurement reporting.
Audit-Ready Reports
ISO 27001, SOC 2, PCI DSS, and internal audit reports generated from live inventory — evidence collection in minutes rather than weeks.
Open APIs & Integration
REST and GraphQL APIs into ITSM, monitoring, procurement, and finance systems so asset data flows both ways and no siloed system-of-record persists.
Why teams call us
- Multiple asset systems disagree
Procurement, CMDB, spreadsheets, and rack diagrams each hold a different view of the same equipment — reconciling them consumes engineering time before every audit.
- Warranty and end-of-support surprises
Warranty and vendor-support expiry are discovered during a break-fix call, not through proactive reporting from a maintained inventory.
- Cabling and port records go stale
Cross-connects and patch schedules drift from reality within weeks of go-live, making trouble tickets and change planning slower than they should be.
- No ownership or cost allocation view
Finance and business units cannot see which racks, servers, and circuits they consume, so refresh and chargeback conversations lack an evidence base.
Our approach
Asset intelligence engineered around discovery, CMDB alignment, cabling accuracy, and lifecycle reporting across single and multi-site facilities.
- Assess
Audit existing asset records, spreadsheets, CMDB extracts, and discovery coverage; identify gaps in cabling, ownership, warranty, and location data.
- Design
Define the asset data model, discovery boundaries, CMDB integration pattern, cabling record standard, and role-based access for facilities, IT, and finance stakeholders.
- Implement
Deploy the platform, run discovery, load barcode and RFID audit data, cleanse the baseline, wire CMDB and finance integrations, and train operations teams.
- Support
Maintain data quality through scheduled audits, ITSM change hooks, warranty and refresh reporting, and platform patching, upgrades, and integration maintenance.
End-to-End IT Integration and Support
From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.
Fix What's Broken — Remediation Sprints
Stranded rack capacity, blind spots in power/cooling, stale asset records or DCIM tooling that no-one trusts? We run fixed-scope DCIM remediation sprints to restore data quality and operational visibility.
- Asset inventory reconciliation, rack elevation cleanup and CMDB sync
- Power, cooling and environmental sensor coverage and threshold tuning
- Capacity planning models, alerting hygiene and reporting rebuild
Support & Maintenance — AMC-Backed
Keep DCIM data accurate and the data-centre running efficiently — asset governance, sensor care and vendor escalation under a Jiva AMC.
- L1/L2/L3 DCIM platform support with quarterly data-quality reviews
- Preventive maintenance for power, cooling and environmental sensors
- Capacity, sustainability and utilisation reporting for facilities and IT
Continue exploring
Related services
- Rack & Capacity Management
Track rack elevations, U-space, weight, power, and port headroom with reservation and change workflows tied to enterprise ITSM tooling.
- Capacity Planning & Forecasting
Trend, scenario, and TCO modelling for growth, consolidation, AI density, and cloud repatriation with board-ready capacity roadmaps.
- Alerts, Analytics & Reporting
Threshold and anomaly alerting, executive dashboards, ESG packs, and audit-ready reports fed into ITSM, incident alerting, and BI platforms.
- Managed Infrastructure & Cloud
Operate compute, storage, network, and cloud platforms with monitoring, remediation, patching, and lifecycle support across sites.
- Cybersecurity
Coordinate identity, endpoint, network, cloud, monitoring, and incident-response controls that protect facility management and OT networks.
- AMC & Support Contracts
Define support coverage, response targets, planned maintenance, escalation paths, platform responsibilities, and lifecycle requirements per site.
Build a live asset baseline
Replace spreadsheets with an authoritative asset record
Review existing asset sources, discovery coverage, cabling records, warranty and lifecycle data, ownership, and CMDB alignment. Jiva Technologies can assess, design, deploy, remediate, and support an inventory platform that facilities, IT, finance, and audit teams can trust.
