Managed Backup & DRaaS
Backups that restore. Drills that produce evidence. Runbooks that execute.
Jiva Technologies operates backup jobs, immutable and isolated repositories, DRaaS runbooks, scheduled recovery drills, and restore assurance as one practice. RTO and RPO commitments are supported with documented recovery evidence, not assumptions.
Veeam, Commvault, Rubrik, Cohesity, and cloud-native.
Isolated repositories with verified restores.
Restore validation and scheduled DR drills.
What we deliver
Backup Operations & Monitoring
Job monitoring, failure remediation, retention enforcement, and structured success reporting across Veeam, Commvault, Rubrik, Cohesity, and native cloud backup services.
Immutable & Isolated Repositories
Hardened repositories, object-lock storage, and logically isolated targets designed to protect backup data from accidental or malicious deletion.
DRaaS & Runbook Execution
Orchestrated failover, network reconfiguration, DNS switch, and application startup sequencing executed against signed-off runbooks on the customer's chosen DR platform.
Recovery Drills & Exercises
Isolated recovery-lab restores, tabletop exercises, and controlled failover simulations with documented evidence and remediation actions.
Restore Assurance & Testing
Sample restores, hash and application-consistency verification, automated restore validation, and structured restore-success reporting per cycle.
Cyber Recovery Readiness
Air-gap posture reviews, clean-room recovery design, IR-integrated recovery runbooks, and priority-restore lists aligned to Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
Why teams call us
- Green jobs, unverified restores
Backup jobs report success, but representative restores and time-to-recover measurements have not been established across critical workloads.
- SaaS and cloud data assumed protected
Microsoft 365, Google Workspace, and cloud-native workloads are relied upon without a dedicated protection copy or verified recovery path.
- DR runbooks are theoretical
Failover procedures exist on paper but have not been executed under drill conditions, and dependencies remain undocumented.
- Cyber recovery is not rehearsed
Immutable copies, clean-room recovery, and priority-restore sequencing have not been exercised alongside the incident-response process.
Our approach
A structured backup and DR operations lifecycle — assess, design, onboard, operate — across on-premises, cloud, and SaaS workloads.
- Assess
Review protected and unprotected workloads, backup jobs, repositories, retention, immutability, restore history, and DR arrangements; document scope and priorities.
- Design
Define the operating model, protection policies, immutable and isolated repository strategy, DR runbooks, drill cadence, and reporting model.
- Onboard
Deploy or integrate backup and DR platforms, complete pilot restores, run a shakedown drill, and formally transfer service ownership.
- Operate & Assure
Run day-to-day backup and DR operations, execute scheduled drills, publish restore-assurance reports, and maintain a continuous-improvement backlog.
End-to-End IT Integration and Support
From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.
Fix What's Broken — Remediation Sprints
Backup jobs failing silently, DR runbooks out of date, RPO/RTO not achievable in a real test, or a ransomware scare exposed gaps? We run fixed-scope BCDR remediation sprints against a defined recovery outcome.
- Backup job hygiene, coverage-gap closure and restore verification
- DR runbook rebuild, failover testing and RPO/RTO validation
- Ransomware-resilient architecture: immutability, air-gap and recovery drills
Support & Maintenance — AMC-Backed
Keep backup, replication and DR ready to run when it matters — job monitoring, restore drills and vendor-TAC escalation under a Jiva managed BCDR service.
- Managed backup and DR with monthly restore tests and monitoring
- Quarterly DR failover drills, runbook updates and RPO/RTO reporting
- Vendor-TAC escalation, licence renewal and BCDR platform lifecycle care
Continue exploring
Related services
- Business Continuity & Disaster Recovery
Design business impact analysis, backup, replication, disaster recovery, cyber recovery, testing, and ongoing platform support as a coordinated resilience programme.
- Managed Infrastructure & Cloud
Run servers, storage, virtualisation, network, and public and private cloud platforms with capacity, performance, patch, governance, and cost management.
- Managed Security (SOC / MDR)
Operate security monitoring, detection engineering, threat hunting, vulnerability management, and incident-response coordination against the customer's security stack.
- Managed IT Services
Operate day-to-day IT with a single accountable team covering service desk, remote monitoring, patching, endpoint and asset administration, and Microsoft 365 tenant operations.
- AMC & Support Contracts
Deliver multi-vendor annual maintenance, preventive maintenance, priority break-fix, parts logistics, and OEM escalation across servers, storage, network, and security appliances.
- Managed Workplace & Endpoints
Administer end-user devices, unified endpoint management, application packaging, Microsoft 365 and Google Workspace, and workplace platforms across Windows, macOS, iOS, and Android.
Prove recovery before you need it
Operate backup and DR against verified recovery evidence
Review protected and unprotected workloads, backup jobs, repositories, retention, immutability, restore history, and DR arrangements. Jiva Technologies can consult, design, implement, remediate, maintain, and manage a right-sized backup and DR operation.
