Which UEM platform do you recommend?

The choice depends on the operating-system mix, existing licensing and identity strategy. Microsoft-centric estates typically standardise on Intune, Apple-heavy environments on Jamf Pro, mixed multi-OS or ruggedised fleets often justify Workspace ONE UEM or Ivanti Neurons — benchmarked against personas, compliance requirements and total cost.

Can you migrate from Configuration Manager (SCCM) to Microsoft Intune?

Yes. A typical path starts with co-management (Configuration Manager and Intune side by side), then migrates workloads sequentially — compliance, endpoint protection, Windows Update and application deployment — using pilot rings, telemetry and defined rollback checkpoints.

How do you handle BYOD without invading employee privacy?

Application protection policies (Intune MAM, Android Enterprise work profiles and iOS user enrolment) contain corporate data inside managed applications only. Personal data, photos and messages remain private and outside IT visibility.

Can UEM operations be delivered as a managed service?

Yes. Managed UEM covers agreed-hours policy management, patch orchestration, application packaging, compliance reporting, escalation support and scheduled service reviews under the applicable service scope.

Do you only deploy from scratch, or can you fix what we already have?

Both. Most of our engagements start with an audit of the existing stack — rulebases, policies, coverage, integrations, backups — and a fixed-scope remediation sprint against the findings. We only recommend replacement when the current tooling genuinely can't get you where you need to be.

What happens after go-live — do you support and maintain what you deploy?

Yes. Implementations can be wrapped with a Jiva Technologies AMC covering L1/L2/L3 support with agreed response tiers, preventive maintenance, firmware and policy hygiene, vendor-TAC escalation, licence renewal, and periodic architecture reviews. Ongoing monitoring, detection, and response can be extended under a separately contracted Managed Security engagement scoped to the customer's coverage requirements.

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Unified Endpoint Management (UEM)

One policy fabric across Windows, macOS, iOS and Android.

Jiva Technologies consults, designs, deploys, integrates, migrates and supports Unified Endpoint Management on Microsoft Intune, Jamf Pro, Omnissa Workspace ONE UEM and Ivanti Neurons — zero-touch provisioning, patch and compliance, application delivery, endpoint security posture and BYOD protection governed under a single reporting model.

"One policy. Every operating system."

UEM Platforms

Multi-platform

Microsoft Intune, Jamf Pro, Workspace ONE UEM and Ivanti Neurons.

OS Coverage

Windows to Mobile

Windows, macOS, iOS and Android under one policy fabric.

Compliance Model

Identity-integrated

Device signals feed conditional access and Zero Trust decisions.

What we deliver

Microsoft Intune & Windows Autopilot
Zero-touch Windows provisioning, iOS and Android MDM, compliance policies and application protection — the reference UEM stack for Microsoft 365 estates, integrated with Microsoft Entra ID conditional access and Defender for Endpoint.
Jamf Pro for Apple
Enterprise Apple management — macOS and iOS with Apple Business Manager and Automated Device Enrolment, self-service application catalogue, security baselines and native Apple user experience for BYOD and corporate fleets.
Omnissa Workspace ONE UEM
Multi-platform Unified Endpoint Management across Windows, macOS, iOS, Android and ruggedised devices — unified with Omnissa Horizon and Workspace ONE Access for a single workspace fabric where required.
Ivanti Neurons for UEM
Endpoint management, patch orchestration and vulnerability posture across mixed operating systems — with automation for common remediations and licence reclaim where the estate mix or heritage tooling justifies it.
Patch, Configuration & Compliance
Automated operating-system and third-party patch orchestration, CIS-benchmarked security baselines, disk-encryption enforcement and EDR posture checks measured against continuous compliance reporting.
Enterprise Application Catalogue & Delivery
Curated per-persona application catalogues, silent Win32, MSI, PKG and MSIX deployment, licence reclaim and self-service installation governed through Application Lifecycle Management processes.
Endpoint Security & EDR / XDR Integration
Integration with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne and Sophos Intercept X — device compliance signals feed conditional access and Zero Trust decisions.
Endpoint Analytics & Digital Employee Experience
Microsoft Endpoint Analytics, Nexthink and Aternity — startup performance, application reliability, proactive remediation scripts and cohort dashboards to prioritise the fixes that improve productivity.
BYOD & Enterprise Mobility Management
Application protection without full enrolment, Android Enterprise work profiles and iOS user enrolment — corporate data protected inside managed applications without touching personal data.
UEM Migration & Consolidation
SCCM and Configuration Manager to Intune co-management, cross-platform tenant consolidation and legacy MDM decommissioning — delivered in pilot rings with rollback checkpoints and adoption tracking.

Signals we hear

Why teams call us

4 recurring gaps

Multiple management consoles per operating system
Windows, macOS and mobile devices are managed by separate teams and tools, so patch, baseline and reporting differ across the estate.
Local administrator access is uncontrolled
Users retain permanent local admin rights, endpoint privilege management is missing and standing privilege drives compliance and malware exposure.
Patch and compliance drift between rings
Pilot, standard and legacy device rings run different patch cadences, and there is no compliance evidence tying device state to conditional access decisions.
Application delivery still depends on manual installs
Requests are fulfilled by service-desk installers instead of a governed enterprise catalogue, driving up cost and inconsistent versions across the estate.

How we engage

Our approach

A multi-vendor UEM lifecycle covering assessment, target-state architecture, phased migration and ongoing endpoint operations across every managed operating system.

Assess
Review current UEM and MDM tenants, operating-system mix, compliance baselines, application delivery model, licence entitlements and identity integration.
Design
Define a target UEM architecture, policy baselines, application catalogue, patch and compliance rings, BYOD strategy and identity integration model per persona.
Implement
Deploy or consolidate UEM platforms, migrate policies, applications and devices in pilot rings and wire compliance signals into conditional access.
Operate & Optimise
Support the UEM platform under an agreed schedule with patch orchestration, compliance reporting, application packaging and scheduled service reviews.

End-to-End IT Integration and Support

From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.

Fix What's Broken — Remediation Sprints

Slow imaging, drifting device standards, patchy MDM/UEM enrolment, VDI performance complaints or a stalled Windows/macOS refresh? We run fixed-scope end-user-computing remediation sprints.

Device standards, imaging and zero-touch enrolment cleanup (Intune, Jamf, Workspace ONE)
VDI/DaaS performance tuning, image lifecycle and user-experience fixes
MDM/UEM policy hygiene, compliance baselines and app-delivery remediation

Request a remediation scope

Support & Maintenance — AMC-Backed

Keep the end-user estate running smoothly after rollout — device health, image lifecycle and vendor escalation under a Jiva AMC or managed workplace service.

Managed EUC / workplace operations with device-health and UX SLAs
MDM/UEM, VDI/DaaS and OS-patching hygiene under quarterly reviews
Device lifecycle, warranty, spares and vendor-TAC escalation

Explore AMC & support contracts

Continue exploring

Unify endpoint management

Manage every operating system under one governed policy fabric

Review the current UEM estate, policy baselines, patch and compliance posture, application delivery model, licensing and identity integration. Jiva Technologies can assess, design, integrate, migrate, remediate and support a phased Unified Endpoint Management programme across Windows, macOS, iOS and Android.

Discuss Endpoint Management Explore Identity, SSO & Conditional Access