How are recovery objectives established?

Recovery point and recovery time objectives are derived per workload from business-impact analysis, dependency mapping, and regulatory requirements. Those objectives shape the backup architecture, retention model, and testing cadence.

How is ransomware resilience engineered into backup?

Designs combine immutable repositories, isolated recovery vaults, air-gapped copies, role-separated administration, credential hygiene, and validated recovery procedures — ensuring recovery copies remain intact even if primary systems are compromised.

How often should recoveries be tested?

A structured testing schedule covers regular sampled restores of critical workloads and periodic end-to-end recovery exercises of documented runbooks, with results captured as evidence for internal and external audit.

Is SaaS data covered by the SaaS provider?

SaaS providers protect their infrastructure and platform availability. Independent backup is required to protect against user error, administrator mistakes, insider deletion, and ransomware, and is treated as a standard component of the backup strategy.

Do you only deploy from scratch, or can you fix what we already have?

Both. Most of our engagements start with an audit of the existing stack — rulebases, policies, coverage, integrations, backups — and a fixed-scope remediation sprint against the findings. We only recommend replacement when the current tooling genuinely can't get you where you need to be.

What happens after go-live — do you support and maintain what you deploy?

Yes. Implementations can be wrapped with a Jiva Technologies AMC covering L1/L2/L3 support with agreed response tiers, preventive maintenance, firmware and policy hygiene, vendor-TAC escalation, licence renewal, and periodic architecture reviews. Ongoing monitoring, detection, and response can be extended under a separately contracted Managed Security engagement scoped to the customer's coverage requirements.

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Enterprise Backup & Cyber Recovery

Resilient data protection with recovery you can verify.

End-to-end lifecycle services for backup and cyber recovery — architecture, deployment, migration, integration, optimisation, support, and managed operations across virtual, physical, cloud, database, SaaS, and container workloads. Architectures combine immutable repositories, air-gapped vaults, DR orchestration, retention governance, and regular recovery validation on Veeam, Commvault, Rubrik, Cohesity, Veritas NetBackup, Dell PowerProtect, and HPE StoreOnce.

"Every copy accounted for. Every restore verified."

Backup Platforms

Multi-platform

Veeam, Commvault, Rubrik, Cohesity, Veritas, Dell, HPE.

Workloads

Broad coverage

Physical, virtual, database, container, SaaS, cloud.

Protection

Immutable & isolated

Object lock, air-gapped vaults, and verified restores.

What we deliver

Backup strategy & architecture
Workload-led backup strategy mapping RPO and RTO targets to a target architecture across on-premises, cloud, and hybrid environments — aligned to cyber-resilience and regulatory objectives.
Virtual & physical workload protection
Backup and recovery for virtualized and physical servers using Veeam Backup & Replication, Commvault, Rubrik, Cohesity, and Veritas NetBackup — with application-consistent snapshots and granular recovery.
Database & application backup
Native, log-aware protection for enterprise databases and applications with point-in-time recovery and coordinated cross-system consistency for tier-1 workloads.
SaaS & cloud workload protection
Independent backup for Microsoft 365, Google Workspace, Salesforce, and major public-cloud workloads using platforms such as Veeam, Commvault, Azure Backup, and AWS Backup.
Immutable backup repositories
Object-lock and hardened repositories on ExaGrid, Dell PowerProtect, HPE StoreOnce, and S3-compatible object storage — preventing tampering or premature deletion.
Air-gapped & isolated recovery vaults
Isolated recovery vaults and offline copies with role-separated administration and controlled network paths to protect against credential compromise and destructive attacks.
Cyber recovery orchestration
Dedicated cyber-recovery environments with clean-room restoration, malware scanning, and forensic workflows aligned to recognized cyber-resilience frameworks.
Disaster recovery orchestration
Automated DR runbook execution, failover and failback orchestration across sites and clouds — aligned to defined RPO and RTO targets with regular non-disruptive testing.
Backup security
Hardened backup infrastructure with MFA, encryption in flight and at rest, KMS integration, credential separation, and comprehensive audit logging.
Archive & long-term retention
Long-retention platforms across object, tape, and cloud archive tiers with lifecycle policies, WORM, and defensible retention aligned to regulatory obligations.
Backup modernization & migration
Migration from legacy backup platforms to modern, policy-driven architectures with side-by-side validation, chain-of-custody handovers, and controlled decommissioning.
Recovery testing & validation
Scheduled recovery testing across representative workloads with documented evidence to validate recovery objectives and support internal and external audit.

Signals we hear

Why teams call us

4 recurring gaps

Backups exist but restores are unverified
Jobs report as successful but end-to-end recovery of key applications has never been demonstrated against agreed objectives.
Missing coverage across the estate
Databases, SaaS platforms, containerised workloads, and remote sites fall outside the current backup scope or reporting.
No immutable or isolated copy
Recovery copies remain reachable from the same administrative credentials that ransomware or insider threats would target first.
Retention and configuration drift
Retention policies, job schedules, and repository configurations drift over time, creating gaps between stated policy and actual state.

How we engage

Our approach

A multi-vendor backup and cyber-recovery practice — sized, architected, and lifecycle-managed around recovery objectives, cyber resilience, and audit obligations.

Assess
Workload inventory, RPO and RTO mapping, coverage audit, ransomware readiness review, and gap analysis against target objectives.
Design
Target backup architecture, repository tiering, immutability and isolated-copy strategy, DR runbooks, and phased delivery plan.
Implement
Build, migration, and cutover in waves with validated first-restore tests before decommissioning of legacy jobs.
Manage
Ongoing job monitoring, scheduled restore tests, retention and capacity reviews, and continuous cyber-hygiene improvements.

End-to-End IT Integration and Support

From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.

Fix What's Broken — Remediation Sprints

Ageing servers, storage under pressure, virtualization sprawl, Kubernetes drift, or backup jobs quietly failing? We run fixed-scope infrastructure remediation sprints against a defined outcome.

Compute, storage, HCI and virtualization health audit and rebalancing
Kubernetes cluster hardening, upgrade path and workload right-sizing
Backup job hygiene, restore verification and DR-readiness fixes

Request a remediation scope

Support & Maintenance — AMC-Backed

Keep core infrastructure healthy after go-live — firmware, capacity, backup verification and vendor-TAC escalation under a Jiva AMC.

L1/L2/L3 support for servers, storage, HCI, virtualization and Kubernetes
Preventive maintenance, firmware, capacity reviews and backup verification
Vendor-TAC escalation, licence renewal and infrastructure lifecycle refresh

Explore AMC & support contracts

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Protect for verified recovery

Design backup for recoverability, not job status

Review protected and unprotected workloads, backup jobs, repositories, retention, immutability, encryption, administrative access, restore history, and platform lifecycle. Jiva Technologies can design, supply, deploy, migrate, remediate, and support the required backup and cyber-recovery estate.

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