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UC & Collaboration

Meeting Rooms & Video Conferencing

Create consistent, supportable meeting experiences across rooms, platforms and locations.

Enterprise meeting room and video conferencing services across Microsoft Teams Rooms, Zoom Rooms and Google Meet — from consulting, acoustic design and AV integration through deployment, commissioning and managed operations. Every room engineered for equal-experience hybrid collaboration and operated under a single lifecycle model.

Every room, every site — engineered for equal-experience hybrid collaboration.
Room Systems
Multi-platform

Microsoft Teams Rooms, Zoom Rooms and Google Meet hardware.

Room Standards
Tiered catalogue

Huddle, standard, boardroom, training and town-hall templates.

Managed Rooms
Governed

Monitoring, firmware, licensing and pre-meeting readiness under SLA.

Platform ecosystem

Multi-vendor by design — platforms are matched to workforce persona, security posture, integration surface and operating model.

  • Microsoft Teams Rooms
  • Zoom Rooms
  • Google Meet hardware
  • Logitech · Poly · Cisco · Neat · Yealink
  • Crestron · Q-SYS AV
  • Room booking · Signage

Scope in detail

  1. Microsoft Teams Rooms

    Design, deployment and lifecycle management of Microsoft Teams Rooms on Windows and Android — certified appliances, front-of-room displays, intelligent cameras and Teams admin center enrollment.

  2. Zoom Rooms

    Zoom Rooms engineered on certified appliances and modular kits — controllers, camera systems and workspace reservation configured for equal-experience hybrid meetings.

  3. Google Meet Hardware

    Google Meet hardware rooms with certified compute, touch controllers and Series One devices — enrolled in the Google Workspace admin console and managed centrally.

  4. Custom AV & Large Venues

    Boardrooms, auditoriums, training suites and town-hall spaces — programmable control systems from Crestron and Extron, DSP audio from Q-SYS and Biamp, ceiling microphones from Shure and video-wall integration.

  5. Room Automation & Control

    Unified room control across displays, lighting, shading, HVAC signals and scheduling — one-touch join, presence-based automation and centralised programming standards.

  6. Wireless Presentation & BYOM

    Wireless content sharing and Bring Your Own Meeting through Barco ClickShare and native Teams, Zoom and Meet share modes — device-agnostic collaboration in every room.

  7. Room Scheduling & Signage

    Room-booking panels, digital signage, wayfinding and workspace-utilisation analytics — turning meeting spaces into a measurable, governed service.

  8. Endpoints & Personal Devices

    Certified peripherals from Logitech, Poly, Yealink and Jabra — headsets, personal collaboration bars and desktop video devices standardised across the enterprise.

  9. Managed Room Services & Lifecycle

    Proactive monitoring, firmware and licensing lifecycle, pre-meeting readiness checks, incident management and quarterly quality-of-experience reviews under a single SLA.

Where workplace programmes break down

  • Rooms were never engineered for hybrid

    Rooms were not engineered for equal-experience collaboration — remote participants lose context, audio and visibility, undermining hybrid working.

  • Inconsistent rooms across sites

    Every office is a bespoke build — different platforms, controllers and peripherals — making support, training and lifecycle upgrades expensive.

  • Rooms fail at the moment of use

    One-touch join is unreliable, cameras and microphones drop, and IT is called in as the meeting starts rather than before it.

  • No standards, no lifecycle

    Firmware, licensing and warranty are managed reactively — devices drift out of certification and refresh cycles become emergency projects.

Engagement approach

A structured room lifecycle covering acoustic design, AV integration, deployment, commissioning and managed operations across every meeting-room tier.

  1. Assess

    Survey existing rooms, acoustics, network readiness and platform mix; define room-tier requirements per persona and site.

  2. Design

    Produce room-tier standards, AV schematics, cable schedules, control programming and platform enrolment plans.

  3. Integrate

    Deliver rack build, cabling, device installation, control-system programming, commissioning and user enablement.

  4. Operate

    Monitor rooms through Teams Pro, Zoom Device Management and Meet console; run pre-event readiness, incident response and lifecycle upgrades.

Deliverables & artefacts

  • Persona-based room standard catalogue
  • Acoustic, lighting and cable schedule per room
  • AV bill of materials and vendor selection
  • Commissioning and factory acceptance pack
  • Room booking, signage and analytics design
  • Managed room operations and refresh calendar

Fix What's Broken — Remediation Sprints

Call-quality complaints, meeting-room reliability issues, contact-centre routing gaps or a stalled Teams/Zoom/Webex rollout? We run fixed-scope UC & collaboration remediation sprints against a defined outcome.

  • Voice quality (QoS/MOS), SBC and SIP-trunk configuration cleanup
  • Meeting-room / MTR / Zoom Room fleet health, AV integration and BYOD fixes
  • Contact-centre routing, IVR, CRM integration and reporting remediation
Request a remediation scope

Support & Maintenance — AMC-Backed

Keep telephony, meetings and contact-centre platforms healthy after go-live — moves-adds-changes, firmware and vendor-TAC escalation under a Jiva AMC with contractual SLAs.

  • L1/L2/L3 support for leading UC, meeting-room and contact-centre platforms
  • MAC (moves, adds, changes), firmware, licence and endpoint lifecycle care
  • Vendor-TAC escalation, carrier coordination and quarterly platform reviews
Explore AMC & support contracts

Meeting Rooms & Video Conferencing FAQs

Assessment, design, implementation, integration and lifecycle support across calling, meetings, collaboration, endpoints and identity.

Standardise the room estate

Ready to standardise meeting rooms across the enterprise?

Engage Jiva for a discovery workshop. Jiva assesses the existing rooms, define a room-tier standards catalogue and deliver a phased rollout covering design, AV integration, deployment and managed operations.