Collaboration Platforms
Govern, migrate and optimise collaboration platforms around identity, information and adoption.
Enterprise collaboration services across Microsoft 365, Google Workspace, Microsoft Teams and Slack Enterprise Grid — tenant design, identity integration, migration, governance, AI readiness and adoption. A single lifecycle model that turns collaboration platforms into a secure, productive digital workplace.
Microsoft 365 and Google Workspace, including hybrid tenants.
Purview, Vault, sensitivity labels and external-sharing controls.
Permission remediation, labelling and adoption planning.
What we deliver
Microsoft 365
Tenant architecture, licensing optimisation, Exchange Online, SharePoint, OneDrive and Microsoft Teams — a governed productivity platform aligned with identity, security and compliance standards.
Google Workspace
Google Workspace tenant design, Gmail, Drive, Docs, Meet and Chat — organisational-unit strategy, shared-drive governance, Vault retention and context-aware access.
Microsoft Teams
Enterprise Teams design covering channels, apps, meetings, external access and voice integration — configured for scalable collaboration and lifecycle-managed governance.
Slack Enterprise Grid
Slack Enterprise Grid deployment, workspace design, channel taxonomy, DLP, eDiscovery, Slack Connect governance and integration guardrails for regulated environments.
Identity Integration & SSO
Federation of Microsoft Entra ID and Google Cloud Identity with collaboration platforms — SSO, MFA, Conditional Access and Zero Trust access policies across the productivity stack.
Tenant Migration & Consolidation
Mail, files, sites and identity migrations across Microsoft 365, Google Workspace, on-premises Exchange and legacy platforms — with coexistence, cutover planning and user communications.
SharePoint & Content Services
SharePoint information architecture, intranet design, document lifecycle, records management and integration with Microsoft Purview — content that is discoverable, governed and secure.
Governance, DLP & Compliance
Sensitivity labels, DLP policies, retention, eDiscovery and external-sharing controls through Microsoft Purview and Google Vault — aligned with regulatory obligations.
AI Readiness — Copilot & Gemini
Data-readiness assessments, permission remediation, sensitivity labelling and adoption planning for Microsoft 365 Copilot and Gemini for Google Workspace.
Power Platform & Workflow Automation
Low-code workflow automation with Power Platform, Power Automate and Google AppSheet — governed citizen development, integration with line-of-business systems and process modernisation.
Adoption & Change Management
Persona-based enablement, champion networks, usage analytics through Viva Insights and Work Insights, and license-to-usage optimisation — turning licences into everyday productivity.
Why teams call us
- Collaboration sprawl and weak governance
Microsoft 365, Google Workspace and messaging platforms run in parallel with inconsistent DLP, retention and external-sharing controls.
- Over-shared tenants block AI enablement
SharePoint and Drive permissions were never remediated — Copilot and Gemini surface data users were never meant to see.
- Tenant sprawl from mergers and legacy migrations
Multiple tenants, subsidiaries and acquired estates coexist without a consolidation plan or identity federation.
- Licences bought, features unused
E5 and Workspace Enterprise entitlements are paid for annually but adoption of security, compliance and AI features stalls at IT boundaries.
Our approach
A structured collaboration lifecycle covering tenant design, migration, governance, AI readiness and adoption across Microsoft 365, Google Workspace, Teams and Slack.
- Assess
Baseline tenants, licences, identity, DLP posture, sharing exposure and adoption maturity by persona and business unit.
- Design
Define target tenant architecture, identity federation, governance model, Copilot and Gemini readiness plan and adoption programme.
- Migrate & Integrate
Execute mail, file and identity migrations, tenant consolidation, DLP and sensitivity-label rollout and SSO integration.
- Adopt & Operate
Run persona-based enablement, champion networks, quarterly usage-analytics reviews and licence-to-usage optimisation.
End-to-End IT Integration and Support
From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.
Fix What's Broken — Remediation Sprints
Call-quality complaints, meeting-room reliability issues, contact-centre routing gaps or a stalled Teams/Zoom/Webex rollout? We run fixed-scope UC & collaboration remediation sprints against a defined outcome.
- Voice quality (QoS/MOS), SBC and SIP-trunk configuration cleanup
- Meeting-room / MTR / Zoom Room fleet health, AV integration and BYOD fixes
- Contact-centre routing, IVR, CRM integration and reporting remediation
Support & Maintenance — AMC-Backed
Keep telephony, meetings and contact-centre platforms healthy after go-live — moves-adds-changes, firmware and vendor-TAC escalation under a Jiva AMC with contractual SLAs.
- L1/L2/L3 support for leading UC, meeting-room and contact-centre platforms
- MAC (moves, adds, changes), firmware, licence and endpoint lifecycle care
- Vendor-TAC escalation, carrier coordination and quarterly platform reviews
Modernise the productivity platform
Ready to modernise your collaboration platform?
Engage our team for a discovery workshop. We assess your Microsoft 365 or Google Workspace tenant, evaluate governance and AI readiness, and deliver a phased plan across design, migration, security and adoption.
