SOC & Incident Response (Build/Advisory)
Design, integrate and support the detection and response capability.
Jiva Technologies designs SOC operating models, SIEM/XDR architectures, detection engineering backlogs mapped to MITRE ATT&CK, and NIST-aligned incident response playbooks — then integrates the toolchain and supports the platforms so an in-house team or chosen operator can run it.
Sentinel, Splunk, Elastic, QRadar.
Coverage baseline and backlog.
Ransomware, BEC, cloud, insider.
What we deliver
SOC Design & Operating Model
Reference architecture, staffing and skills plan, tiering model, and shift-pattern options — designed for an in-house team or a chosen third-party operator to run.
SIEM & XDR Architecture
Platform selection and reference architecture across Microsoft Sentinel, Splunk, Elastic Security, and IBM QRadar for SIEM, plus CrowdStrike, SentinelOne, and Microsoft Defender for XDR — sized for telemetry volume, retention, and licensing.
Detection Engineering & MITRE ATT&CK
Log-source inventory, correlation-rule tuning, and a detection backlog mapped to MITRE ATT&CK techniques — so coverage and gaps are visible and measurable.
Incident Response Playbooks
NIST 800-61 aligned IR runbooks covering ransomware, BEC, cloud compromise, and insider threat — roles, escalation paths, and evidence handling documented before an incident hits.
Purple Team & Tabletop Exercises
Adversary-emulation drills and executive tabletop simulations that validate detections, rehearse IR playbooks, and evidence MITRE ATT&CK coverage end-to-end.
SOAR & Toolchain Integration
Integrate SIEM, EDR/XDR, ITSM, identity, and email platforms with SOAR playbooks so triage and containment steps are automated, auditable, and portable across operators.
Why teams call us
- No detection engineering roadmap
SIEM rules were shipped with the platform and never tuned to the estate or current attacker tradecraft.
- IR playbooks are not documented
When an incident hits, roles, escalation, and evidence handling are decided in the moment.
- Log sources are incomplete
Identity, cloud control-plane, and OT telemetry never reached the SIEM — visibility ends at the perimeter.
- MITRE ATT&CK coverage is unknown
No one can say which techniques would be detected today and which would be missed.
Our approach
An advisory, integration and support programme for the detection and response capability — Jiva designs, builds, and maintains the platforms; the client or their chosen operator runs the alerts.
- Assess
Business risk, regulatory scope, log-source inventory, MITRE ATT&CK coverage assessment, and IR-maturity gap report.
- Design
SIEM/XDR reference architecture, detection engineering backlog, IR runbooks, SOC operating model, and staffing plan.
- Implement
Integrate log sources, tune correlation rules, deploy EDR/XDR, wire SOAR playbooks, and validate with purple-team exercises and tabletop drills.
- Support
Runbook maintenance, detection backlog updates, periodic tabletop refreshes, and platform break-fix support so the capability keeps pace with the estate.
End-to-End IT Integration and Support
From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.
Fix What's Broken — Remediation Sprints
Security monitoring deployed but drowning in alerts, missing use cases, or failing an audit on detection coverage? We run fixed-scope SOC remediation sprints against your detection and response stack aligned to MITRE ATT&CK.
- Use-case gap analysis vs MITRE ATT&CK, detection engineering and tuning
- SIEM data-source onboarding, parser fixes and noisy-rule suppression
- SOAR playbook build-out, IR runbooks and tabletop-exercise remediation
Support & Maintenance — AMC-Backed
Keep detection and response effective after go-live — content tuning, threat-intel enrichment, and monitoring operations delivered under the customer's agreed coverage window.
- Alert triage, response coordination, and reporting within contract-defined coverage
- Continuous detection engineering, MITRE ATT&CK coverage tracking, and threat hunting
- SIEM and SOAR platform care, licence renewal, and periodic posture reviews
Continue exploring
Related services
- Endpoint Security
Deploy NGAV, EDR/XDR, DLP, mobile threat defence, vulnerability remediation, and hardening baselines across every workstation, server, and mobile device.
- Cloud Security
Implement CSPM, CASB, CWPP, CNAPP, and cloud IAM to harden workloads and data across AWS, Microsoft Azure, and Google Cloud.
- Network Security
Design and integrate NGFW, IDS/IPS, segmentation, SASE, ZTNA, and DDoS protection across data centre, campus, branch, and cloud networks.
- Identity & Access Management
Deploy MFA, SSO, PAM, IGA, RBAC/ABAC, and workload identity to enforce least privilege across cloud, on-premises, and third-party applications.
- Business Continuity & Disaster Recovery
Align backup, replication, disaster recovery, cyber recovery, testing, and lifecycle support with security incident response and ransomware readiness.
Build the capability
Design a SOC that measures what it catches
Scope telemetry, MITRE ATT&CK coverage, SIEM/XDR architecture, SOAR integration, IR playbooks, and SOC operating model. Jiva Technologies advises, designs, integrates, validates, and supports — the client or their chosen operator runs day-to-day monitoring.
