Does Jiva run the SOC or monitor alerts around the clock?

No. This service is advisory, integration, and support. Jiva designs the SOC operating model, integrates SIEM/XDR/SOAR, engineers detections, and documents IR playbooks. Alert monitoring and response are operated by the client's in-house team or a third-party operator of their choice.

Which SIEM and XDR platforms does Jiva design and integrate on?

Microsoft Sentinel, Splunk, Elastic Security, and IBM QRadar for SIEM; CrowdStrike, SentinelOne, and Microsoft Defender for XDR. Selection is driven by telemetry volume, retention, cloud footprint, and existing licensing.

What is MITRE ATT&CK coverage and why does it matter?

MITRE ATT&CK is an industry catalogue of adversary techniques. A coverage assessment shows which techniques current detections catch and which would be missed — turning an abstract SOC into a measurable capability.

Are purple-team exercises included?

Yes. Adversary TTPs are emulated against the environment, SIEM and EDR are validated for detect-and-alert behaviour, and the detection backlog is tuned based on the gaps observed.

How long does a typical SOC & SIEM engagement take?

Assess and design usually run 6–10 weeks; implementation and validation (log onboarding, detection tuning, SOAR integration, purple team, IR runbook rehearsal) run 3–6 months depending on estate size. Ongoing support is scoped separately.

SOC & Incident Response (Build/Advisory)

Design, integrate and support the detection and response capability.

Design engagements cover SOC operating models, SIEM/XDR architectures, detection engineering backlogs mapped to MITRE ATT&CK, and NIST-aligned incident response playbooks — then integrates the toolchain and supports the platforms so an in-house team or chosen operator can run it.

"Design detection. Integrate the toolchain. Rehearse response."

Platforms

SIEM + XDR

Sentinel, Splunk, Elastic, QRadar.

Detections

ATT&CK-mapped

Coverage baseline and backlog.

IR Playbooks

NIST 800-61

Ransomware, BEC, cloud, insider.

Detect · Triage · Investigate · Contain · Recover

Step 1 · MTTD
Detect
Correlated signals across endpoint, cloud and identity.
Step 2 · MTTA
Triage
Enriched, ranked, false-positive suppressed alerts.
Step 3 · MTTI
Investigate
Threat hunting, timeline reconstruction, scope analysis.
Step 4 · MTTC
Contain
Automated playbooks isolate hosts, revoke tokens, block IPs.
Step 5 · MTTR
Recover
Restoration, root cause, lessons and detection tuning.

Layered SOC stack

Ingestion
Endpoint, network, cloud, identity, SaaS and OT telemetry into one lake.
Detection
MITRE ATT&CK-aligned rules, UEBA and threat-intel enrichment.
Response
SOAR playbooks with human-in-the-loop approval.
Reporting
Executive KPIs, MTTD/MTTR trends and audit evidence.

Scope in detail

SOC Design & Operating Model
Reference architecture, staffing and skills plan, tiering model, and shift-pattern options — designed for an in-house team or a chosen third-party operator to run.
SIEM & XDR Architecture
Platform selection and reference architecture across Microsoft Sentinel, Splunk, Elastic Security, and IBM QRadar for SIEM, plus CrowdStrike, SentinelOne, and Microsoft Defender for XDR — sized for telemetry volume, retention, and licensing.
Detection Engineering & MITRE ATT&CK
Log-source inventory, correlation-rule tuning, and a detection backlog mapped to MITRE ATT&CK techniques — so coverage and gaps are visible and measurable.
Incident Response Playbooks
NIST 800-61 aligned IR runbooks covering ransomware, BEC, cloud compromise, and insider threat — roles, escalation paths, and evidence handling documented before an incident hits.
Purple Team & Tabletop Exercises
Adversary-emulation drills and executive tabletop simulations that validate detections, rehearse IR playbooks, and evidence MITRE ATT&CK coverage end-to-end.
SOAR & Toolchain Integration
Integrate SIEM, EDR/XDR, ITSM, identity, and email platforms with SOAR playbooks so triage and containment steps are automated, auditable, and portable across operators.

Detection & response gaps

SIEM rules were never tuned
SIEM rules were shipped with the platform and never tuned to the estate or current attacker tradecraft.
IR playbooks are not documented
When an incident hits, roles, escalation, and evidence handling are decided in the moment.
Log sources are incomplete
Identity, cloud control-plane, and OT telemetry never reached the SIEM — visibility ends at the perimeter.
MITRE ATT&CK coverage is unknown
No one can say which techniques would be detected today and which would be missed.

SIEM & XDR platforms

Chosen for data footprint, existing licence position and detection engineering fit.

Microsoft Sentinel
Splunk
Elastic
IBM QRadar
CrowdStrike Falcon LogScale
Chronicle
Sumo Logic
Rapid7

Rollout roadmap

An advisory, integration and support programme for the detection and response capability — Jiva designs, builds, and maintains the platforms; the client or their chosen operator runs the alerts.

Assess
Business risk, regulatory scope, log-source inventory, MITRE ATT&CK coverage assessment, and IR-maturity gap report.
Design
SIEM/XDR reference architecture, detection engineering backlog, IR runbooks, SOC operating model, and staffing plan.
Implement
Integrate log sources, tune correlation rules, deploy EDR/XDR, wire SOAR playbooks, and validate with purple-team exercises and tabletop drills.
Support
Runbook maintenance, detection backlog updates, periodic tabletop refreshes, and platform break-fix support so the capability keeps pace with the estate.

End-to-End IT Integration and Support

From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.

Fix What's Broken — Remediation Sprints

Security monitoring deployed but drowning in alerts, missing use cases, or failing an audit on detection coverage? We run fixed-scope SOC remediation sprints against your detection and response stack aligned to MITRE ATT&CK.

Use-case gap analysis vs MITRE ATT&CK, detection engineering and tuning
SIEM data-source onboarding, parser fixes and noisy-rule suppression
SOAR playbook build-out, IR runbooks and tabletop-exercise remediation

Request a remediation scope

Support & Maintenance — AMC-Backed

Keep detection and response effective after go-live — content tuning, threat-intel enrichment, and monitoring operations delivered under the customer's agreed coverage window.

Alert triage, response coordination, and reporting within contract-defined coverage
Continuous detection engineering, MITRE ATT&CK coverage tracking, and threat hunting
SIEM and SOAR platform care, licence renewal, and periodic posture reviews

Explore AMC & support contracts

Security Monitoring & Response FAQs

SIEM, XDR, MDR, threat intelligence, SOAR playbooks and MITRE ATT&CK detection.

Continue exploring

Build the capability

Design a SOC that measures what it catches

Scope telemetry, MITRE ATT&CK coverage, SIEM/XDR architecture, SOAR integration, IR playbooks, and SOC operating model. Jiva Technologies advises, designs, integrates, validates, and supports — the client or their chosen operator runs day-to-day monitoring.

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