Network Monitoring & Observability
End-to-end visibility across LAN, WAN, wireless, cloud and applications.
Jiva Technologies consults, rationalises tooling, designs, integrates and operates full-stack observability — unifying SNMP, Syslog, NetFlow / IPFIX, streaming telemetry, packet capture, synthetic monitoring, Digital Experience Monitoring and AIOps correlation with executive dashboards, so operations teams can shorten mean-time-to-know.
SNMP, Syslog, NetFlow, streaming, packet, synthetic and DEM.
Cisco, Kentik, LogicMonitor, SolarWinds, Splunk, Datadog and more.
Assessment, tool rationalisation, integration and managed operations.
What we deliver
Infrastructure & Device Monitoring
Multi-vendor SNMP, Syslog and configuration-compliance monitoring across routers, switches, firewalls, wireless controllers, servers and storage — normalised into one platform with automated topology discovery and lifecycle inventory.
NetFlow, IPFIX & Streaming Telemetry
Flow and model-driven streaming telemetry across LAN, WAN, data-centre fabrics and cloud — surfacing top talkers, application dependencies, capacity trends and forensic evidence for security and performance investigations.
Packet Capture & Deep Packet Inspection
Full-packet capture at strategic ingress and egress points with searchable retention — turning ambiguous "the application is slow" tickets into root-cause answers for network, application and security teams.
Synthetic Monitoring & Digital Experience
Continuous synthetic probes and Digital Experience Monitoring (DEM) for SaaS, unified communications and internal applications from every branch and remote worker — validating user experience before tickets are raised.
Application & Cloud Monitoring
Unified visibility across on-premises applications, Microsoft Azure, AWS and Google Cloud — with integrations to Azure Monitor, AWS CloudWatch, Grafana, Prometheus, Elastic, Splunk, Datadog and Dynatrace for consistent telemetry across hybrid estates.
AIOps, Correlation & Root-Cause Analysis
Machine-learning event correlation, baselining and anomaly detection that suppress noise, surface true incidents and shorten mean-time-to-know across network, cloud and application tiers — with structured Root Cause Analysis workflows.
Executive Dashboards, Capacity & SLA Reporting
Curated dashboards translating telemetry into business impact — uptime, MTTR, SLA compliance, capacity trends and top-talker views — for boards, business owners and service-review governance.
Managed Network Operations
Consulting, tool rationalisation, platform integration and managed operations under an agreed schedule — with threshold tuning, incident triage, change management and monthly performance and SLA reporting integrated with your SOC and service-management tooling.
Why teams call us
- Monitoring is fragmented across silos
Separate tools cover devices, flows, packets, synthetic tests and cloud, forcing engineers to swivel-chair between consoles during every incident.
- Root cause takes days, not minutes
Without correlated telemetry across LAN, WAN, wireless, cloud and applications, incidents escalate between teams before the actual cause is identified.
- Executive reporting is manual and inconsistent
SLA, MTTR, uptime and capacity numbers are compiled by hand each month from disparate exports, so trends and outliers are missed.
- Cloud and SaaS traffic is invisible
Legacy monitoring stops at the internet edge, so SaaS, hyperscaler workloads and remote-user experience are outside the observability picture.
Our approach
A multi-vendor observability lifecycle covering tool rationalisation, telemetry integration, dashboard engineering and ongoing managed operations.
- Assess
Review existing monitoring tools, telemetry sources, incident history, cloud footprint, reporting requirements and integration with SOC and service management.
- Design
Produce a target observability blueprint covering platform selection, telemetry sources, correlation, dashboards, alerting and integration model.
- Integrate
Deploy or consolidate platforms, onboard devices and cloud accounts, wire in flow, packet, synthetic and DEM sources and build executive and operational dashboards.
- Operate & Review
Support the platform under an agreed schedule with threshold tuning, incident triage, change coordination and monthly performance and SLA reporting.
End-to-End IT Integration and Support
From assessment and solution design through implementation, remediation, ongoing support, and lifecycle optimization.
Fix What's Broken — Remediation Sprints
Wi-Fi dead zones, WAN performance issues, SD-WAN policy drift, or a network you can't see into during incidents? We run fixed-scope networking remediation sprints against a defined outcome.
- LAN/WLAN survey, controller tuning and coverage/roaming fixes
- SD-WAN, MPLS and internet-breakout policy cleanup and QoS tuning
- Observability rollout: flow, telemetry, path-analytics and alert hygiene
Support & Maintenance — AMC-Backed
Keep the network reliable after go-live — firmware, controller hygiene, ISP coordination and vendor-TAC escalation under a Jiva AMC or managed connectivity service.
- L1/L2/L3 support for LAN, Wi-Fi, WAN, SD-WAN and network observability platforms
- Preventive maintenance, firmware and ISP/carrier coordination with SLAs
- Vendor-TAC escalation, licence renewal and network lifecycle refresh
Continue exploring
Related services
- Networking & Connectivity
Align LAN, WAN, wireless, secure edge, resilient connectivity, and observability within one multi-vendor enterprise networking programme.
- LAN, WAN, SD-WAN & Managed Connectivity
Design, deploy, and support enterprise routing, switching, spine-leaf data-centre fabrics, and application-aware SD-WAN overlays across every site and cloud region.
- Wireless & Wi-Fi 6E / 7
Predictive design, RF surveys, deployment, and post-install validation for Wi-Fi 6, Wi-Fi 6E, and Wi-Fi 7 with WPA3-Enterprise, 802.1X, and NAC.
- 5G / LTE Failover & Resilient WAN
Dual-ISP, cellular 5G and LTE failover, and cellular-primary WAN integrated with SD-WAN for automatic failover and clean failback across critical sites.
- Network Security
Next-generation firewalls, segmentation, intrusion prevention, and secure-edge controls aligned with the connectivity fabric and identity policy.
- Managed IT Services
Service-desk, infrastructure, network, and workplace operations delivered under agreed SLAs with monthly service reviews and lifecycle coordination.
Shorten mean-time-to-know
Turn fragmented monitoring into correlated observability
Review current monitoring tools, telemetry sources, cloud footprint and reporting requirements. Jiva Technologies can rationalise tools, integrate platforms, build executive dashboards and support the observability estate under an agreed service schedule.
